Last Updated: April 24, 2025

At Awkward Santa, we’re all about surprise and delight—but when it comes to your personal info, we’re serious. This Privacy Policy explains what we collect, how we use it, and how we (awkwardly but effectively) protect your privacy.

By using our website, you agree to this policy. If you're not cool with it, maybe don’t give us your info or buy a mystery gift. But like… that’s kind of why you’re here, right?

When you use our site, we may collect the following info:

• Name
   
• Shipping address
   
• Billing address
   
• Email address
   
• Phone number (optional)
   
• Payment details (processed securely by our payment provider — we never see your full credit card number)
   

• IP address
   
• Browser type
   
• Device type
   
• Pages visited and time spent
   
• Referring site (like if you found us on TikTok or a shady Reddit thread)
   

We collect this info automatically to help our site run smoothly and not fall apart when Santa’s sleigh hits turbulence.

We use your information to:

• Process and ship your order
   
• Send you email updates (about your order or occasionally cool stuff—no spam)
   
• Improve the website and shopping experience
   
• Make sure bots and trolls aren’t ruining things for everyone else
   
• Comply with legal obligations (boring, but necessary)
   

We do not sell your data. That’s not our vibe.

Yes, we use cookies—but not the chocolate chip kind (unfortunately). These tiny data files help us:

• Remember your cart
   
• Understand how people use our site
   
• Improve performance
   

You can turn off cookies in your browser settings, but it might make the site less magical (and functional).

We only share your info with:

• Trusted service providers (shipping, payments, website tools)
   
• Law enforcement or government agencies if legally required
   
• Ourselves, because, well... we kind of need it to run the site
   

No weird third-party marketing deals. No surprises—except the gift you ordered.

We use industry-standard security practices to protect your info. SSL encryption, secure servers, and “don’t mess with our customers” energy. But keep in mind: no system is 100% foolproof. If the elves screw up, we’ll let you know ASAP.

Depending on where you live, you may have rights like:

• Accessing your personal data
   
• Correcting or deleting info
   
• Opting out of emails (there’s a link at the bottom of every one)
   

Want to exercise your rights? Email us at [support@awkwardsanta.com]. We’ll handle it with care (and a little holiday cheer).

We don’t knowingly collect data from kids under 13. If you’re a child reading this:
a) impressive vocabulary,
b) go ask your grown-up before using our site.

We might update this policy from time to time. If we make major changes, we’ll put a big “LOOK HERE” sign on the homepage (or just update the date above). Keep checking if you’re curious.

Questions? Concerns? Jokes?

Thanks for trusting Awkward Santa with your info. We promise to treat it better than we treat our wrapping paper.